PS5 30th Anniversary pre-orders are canceled in the UK

Key Takeaways

Argos customers have reported receiving emails informing them that their 30th Anniversary PS5 pre-orders have been cancelled.
If you pre-ordered through a UK retailer, we recommend checking your email and bank account.
It's unclear when the anniversary console will be restocked, so you may not have the chance to purchase it again.

PlayStation began taking pre-orders for its 30th anniversary at third-party retailers last week, and congratulations to everyone who purchased a copy as stocks won't last long. That said, if you pre-ordered the PS5 slim anniversary edition from Argos, you might want to check your email, as some people who bought the console through the UK retailer have received notifications that their order has been cancelled.

According to IGN, several customers who pre-ordered the PS1-themed version of the thinner PS5 received an email on Monday informing them that they would no longer receive the console as Argos was unable to process all orders. It will be released next month. This naturally led to many people reaching out to Argos to find out what was going on, confusing the waters even further.

relevant

The PS5 Pro is a best-seller on Amazon, but it's still not sold out anywhere.

PS5 Pro pre-orders are still available wherever PS5 Pro pre-orders are sold.

Some customers have been told that this is all one big misunderstanding and that their PlayStation pre-order status is still the same, while others have been told that yes, the email is correct and they can no longer be the proud new owners. I contacted Argos to try to resolve the issue, but the response I received was not very helpful.

We have received an update to the communication sent, and the update we have received is to advise customers to keep a close eye on the orders on their account in the Recent Orders section. This will help you ensure that the correct details are displayed and your order has been completed. Cancellation and refund availability.

Argos has canceled 30th Anniversary PS5 pre-orders.

playstation 30th anniversary ps5 — via playstation

One sure way to find out if your pre-order has been canceled is to check your bank account. Canceled pre-orders mean refunds, and even if you don't get a refund right away, there's a good chance that your pre-order was actually canceled if the money you paid for the PS5 was magically returned to your bank account. It's especially disappointing for anyone this happens to, as not only is the anniversary collection sold out pretty much everywhere, but there's no word on when it will be restocked.

As popular as PlayStation's decision to pay homage to the original console with this collection has been, pre-orders for most of the items have been a huge mess. It started with PlayStation refusing to reveal how much the collection would cost due to the backlash it received when it announced that the PS5 Pro would cost $700.

Despite its $1,000 price tag, the PS5 Pro commemorative bundle was the most popular item in the collection. Limited to just 12,300 units, the bundle quickly sold out and began reappearing on resale sites, with some still waiting in PlayStation Direct's virtual queue. Scalpers have listed bundles for up to $10,000, and unfortunately those who canceled their pre-orders until PlayStation confirms otherwise may have to rely on resale sites if they want an anniversary PS5.