Some PS5 Pro 30th Anniversary Edition pre-orders are canceled

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Key Takeaways

  • Some customers who pre-ordered the PS5 Pro 30th Anniversary Edition have had their orders canceled without explanation.
  • The exclusive console went up for pre-order on September 26th and sold out in seconds.
  • Scalpers are selling 30th Anniversary Edition consoles for exorbitant prices online, with some asking prices in excess of $13,000.



Some customers who purchased exclusively playstation 5 pro It has been reported that orders for the 30th anniversary edition have been canceled without any explanation. The PlayStation 5 Pro is already causing controversy in the gaming community due to its high price point, and these canceled orders have led some enthusiasts to declare their intention to give up on the console manufacturer.

The limited-edition 30th Anniversary collection, which includes the PlayStation 5 Pro console scheduled for release on November 21 and a special gray-colored controller mimicking the original PlayStation, went up for pre-order on September 26. Only 12,300 console units were produced. , and the PS5 Pro 30th Anniversary Edition console instantly sold out in seconds, with some scalpers asking as much as £10,000 (or nearly $13,400 USD) on auction sites like eBay.


Unfortunately, some gaming enthusiasts who were lucky enough to secure one of these consoles are now reporting that their orders were canceled without explanation, despite calling customer support. One potential customer who goes by the Reddit handle Routine-Impact5129 and lives in Germany reported that he received an email saying his order for the PlayStation 5 Pro 30th Anniversary Edition console had been cancelled, even though he appeared to have successfully purchased the console. However, the buyer denies that he personally canceled the order. There appears to have been an issue processing the payment, as the email states that the payment method is not working and the user's account lists the transaction as a fraudulent cancellation. At least two other people in the same thread reported experiencing similar issues.



PS5 Pro 30th Anniversary Edition customer's order canceled

It's not yet clear how widespread the cancellation problem is. However, at least one other PlayStation fan missed out on their chance to buy a PS5 Pro 30th Anniversary Edition console due to a scam alert. That's because your bank flagged your legitimate purchase attempts while you were on vacation as potential fraud.


The official PlayStation website states that canceled orders cannot be restored, so it appears none of these unlucky customers will be able to get their hands on the exclusive console, as limited edition stock sells out immediately. The standard edition of the console is still scheduled to launch on November 7, and it has been announced that 54 games are already getting the PS5 Pro upgrade, with more on the way. While the $700 price point may scare away some potential players, it's considerably lower than the price some scalpers are asking for the 30th Anniversary Edition.

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