roblox Players are excited about the new age verification feature. First released last November roblox We are now introducing a video age verification requirement to chat with other players. Although it was already a controversial measure, roblox Now users are sharing the problems they are experiencing.
First released about 20 years ago roblox It's still going strong with millions of daily active users and billions of registered user accounts. Considering that a significant portion of the player population is minors; roblox We have taken steps to ensure children's safety while playing the game. roblox. However, now that the feature has been released, many players are not satisfied.
Roblox CEO says platform will date someday
Roblox CEO David Baszucki says the hugely popular gaming platform will one day include a dating feature, hinting at a new way for users to connect.
Roblox players share age verification and chat restrictions issues.
In November roblox We've announced a new age verification requirement for chatting with other players, and the system is now starting to roll out in select regions. From the core basics of grouping users to age verification not working properly, it didn't take long for players to experience issues. There was an overflow of users. roblox Share your complaints and problems you're experiencing through the subreddit.
roblox Previously, ID scans and photos were used to verify a user's age, but the new age verification system uses selfie videos. People attempting to be authenticated record themselves facing forward, left and right, and then the system attempts to classify their age. However, many users noted that the new automated system for estimating a user's age did not work correctly for them or their friends, labeling those users as younger than them. Others complained about having to use age verification when their accounts were already over 10 years old. Unfortunately, this means that some players who have grown accustomed to using chat will now be unexpectedly limited in who they can communicate with outside of their trusted connection.
Nonetheless, some players found flaws in the way the age system was categorized and restricted. when roblox Attempting to verify a user's age will place the user into one of six groups, all of which limit who they can chat with. For example, users under the age of 9 can only chat with other users who are 13 and younger, and users between the ages of 13 and 15 can only chat with people between the ages of 9 and 17. Adults over 21 years of age may not communicate with anyone who is not believed to be over 18 years of age. In some cases, this means that players who used to communicate openly with other players will now find their chats completely silent due to the new age classification.
Roblox Age Estimation Chat Restrictions
-
Under 9 – You may communicate with users under 13 years of age.
-
Ages 9-12 – Users can chat with users under the age of 16.
-
Ages 13-15 – Users can chat with users ages 9-17.
-
16-17 Years Old – Users can chat with people aged 13-20.
-
18-20 years old – You cannot chat with users under 16 years old.
-
21+ – You cannot chat with anyone under 18.
There are also people who are simply concerned about security and don't want to share live video of their face just to use chat. With online security breaches and leaks happening all the time, some have expressed concerns about the entire process. Outspoken players have pointed out concerns that their faces may be leaked if the video somehow gets leaked. roblox It guarantees that once a user uploads a clip, it will be deleted immediately after confirmation, but not all players seem to be entirely convinced of this.
Based on player response so far, this seems like an imperfect solution to an ongoing problem. roblox It has been the subject of scrutiny in the past as parents and lawmakers have expressed concerns about the safety of children on the platform. Several lawsuits have been filed against it. roblox Two of the most notable cases in 2025 include the Texas Attorney General suing the game over child safety concerns and a lawsuit filed by the family of a 13-year-old. roblox The player was kidnapped by a 37-year-old man. roblox A user was convinced that the victim was a teenager. roblox They are arguably in a difficult situation as they need to ensure and prove that they can be safe without children becoming frustrated on the platform and driving away their player base.
Currently, this new age verification system is not rolling out to everyone, but is expected to launch globally in January 2026. That means there's still time. roblox Adjust your system. However, it's unlikely that these plans will be scrapped entirely, so it remains to be seen how the overall impact on the game and its player base will begin next year.
- released
-
September 1, 2006
- ESRB
-
Young Adult/Various Content: Discretion encouraged, in-game purchases (including random items), user interaction
- developer
-
Roblox Corporation
- publisher
-
Roblox Corporation
